References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to RORA owned by RORA. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.
Personal information provided on the website and online credit card transactions is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.
Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care centre and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
Information we may collect from you
Generally, you may browse the RORA website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features, pricing, and product selection. We may collect the following information: Name Contact information’s with email address Demographic information’s such as postcodes, preferences, and interests other information relevant to customer surveys and/or offers From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions. The data collected is stored in a highly secure system database, and this will remain until the operation of RORA stops.
How we will use your information
– To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. – To provide you with location-based services, such as advertising, search results and other personalised content. – To carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us. – To improve our Services and to deliver a better and more personalized service to you. – To ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform. – To notify you about changes to our Services. – For any other reason which we deem necessary to enhance your experience of the Platform. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
To whom we may disclose your information
Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:
Service Providers:
We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.
Business Transitions:
We may transfer or share a copy of personal information about you in the event that RORA or one of its properties, affiliates, or subsidiaries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or a prominent notice on our website prior to a change of ownership or control of your personal information if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of RORA to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. RORA specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.
Compliance with Law:
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public. RORA partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third-party cookies that allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use RORA cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads
our Choices Regarding Use of The Information We Collect
You have several choices regarding our handling of your non-public personally identifiable information. Direct Mail or Telephone Marketing: If you shop at the RORA and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either write to RORA Customer Care at RORA,
Zone ()– Street() – Building No. () –. Box: ( ) Doha – Qatar or call +974 ( ). If you choose to write to us, please include your name, address, and credit card account number (if you have one), and state one of the following: – “NO MAIL OFFERS” – “NO PHONE OFFERS” – “NO PHONE OR MAIL OFFERS”
Online Account Registration
To make online shopping faster and easier, you may register on the RORA website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to Sign Out when you finish shopping. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
Emails
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from RORA or its affiliates you can click on the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
Agree
By using this website, you accept the policies set forth in this Privacy Policy.